Gratitude Beyond the Thank You Letter

By Molly Hansen, Vice President

During this time of year, gratitude is front and center as the holiday spirit begins to take shape in our communities. However, we know that for nonprofit leaders like you, gratitude is not just felt during this time of year but infused in our work all year long.

In fundraising, we know that sending thank you letters within a few days of receiving contributions is an essential pillar of a basic development program. Additionally, there are countless articles on the internet with excellent suggestions for going further in expressing gratitude to your donors and I wanted to share a few of my favorites with you as you come up with new ways to further engage your most valued supporters:

  • Send a welcome packet to new donors with information about the impact of their giving
  • Set up board members to make thank you calls to a few donors each month
  • Engage donors as volunteers, especially with direct contact with your organization’s participants and programs

The idea is to bring people closer to your organization. These small gestures can have a positive and lasting impact on your donor retention – keeping your donors year over year and increasing the level of their contributions.

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